Terms and conditions

1. The validity of terms of sale.
Terms of sale determine the rights and obligations that appear by buying goods, between the customer of the online store Beauty24.ee (hereinafter referred to as the "Buyer") and Medesta OÜ (hereinafter referred to as the Seller). In addition to these conditions, legal relations arising when buying goods in the online store Beauty24.ee are regulated by legal acts of the Republic of Estonia. The seller reserves the right to change the terms of sale and prices. The specified changes are published on the Internet page of Beauty24.ee. Since the manufacturer can change the design of the goods, then all images are illustrative.
2. Prices.
All prices in the online store Beauty24.ee contain 20% of VAT.
3. Making the order.
Add your favorite items to the shopping cart. To complete an order, click on the "Checkout"  button and choose the method of delivery. Make a payment by the bank link. Order confirmation and purchuse information will be sent to your e-mail address.
4. The entry into force of the sales contract.
The sales contract is effective from the moment the payment is received to the account of Medesta OÜ.
5. Shipping
You can choose the delivery method. To ensure fast delivery, we ask you to be careful when entering delivery information. The Seller shall not be liable for delivery delay in case when goods have been delivered in time to the logistic company during delivery term anounced to the Buyer and delivery is delayed due circumstances that the Seller could not predict or influence.
6. Force majeure.
The Seller shall not be liable for the damage caused or for the delay in the delivery of the goods if this is due to circumstances which is not depend from the Seller.
7. Protection and security of personal data.
Information and personal information received during the processing of the order are handled confidentially and are not disclosed to third parties. When paying for purchases through the bank through encrypted data transfer, the security of the Bank's personal banking features is secured, and the Seller does not have access to them. When paying by credit card, the client is redirected to the safe environment of Nets Estonia AS. When the card data is requested, the secure protocol SSL and the MasterCard SecureCode and Verified by Visa protection programs are used to ensure that the transmitted information can not be received or changed by unauthorized persons.
8. The procedure for making claims.
The Seller shall not be liable for any defects in the goods caused by the Buyer, including those resulting from improper storage or use of the goods.
If a product does not meet the requirements or defects of the goods, immediately send a claim to the e-mail address [email protected], where the customer's name, contact phone number, order number and exact description of the product mismatch requirements or defect of the goods. All claims are considered and the buyer is contacted at the earliest opportunity, but no later than 14 days after receiving the claim.
9. Right of return.
After the delivery of the order the Buyer has the right to return the ordered products within 14 days. Items to be returned must be unused and must be contained in unopened original packaging. Cosmetics and perfumes in the open package are not refundable. Also, the products can not be returned, in the case with which it is not possible to establish whether it was used or not. The return of the goods is carried out at the expense of the Buyer, in which case the original shipping cost is not compensated (unless the returned goods do not correspond to the ordered goods).
The costs associated with the return of the goods shall be borne by the Buyer. In order to return the Goods, you must submit an application for return of the Goods to the e-mail address [email protected] within 14 days after recieving of the goods. The buyer will be contacted and agreed to return the goods at the earliest opportunity, but not later than within 14 days.